casper ong

systems, operations, and management for AI, product, and emerging tech


I lead model operations at Bytedance’s business integrity unit, working on prompt engineering and operational systems that enable full auto-moderation across non-China ad ecosystems.

Across my career, I’ve specialised in building systems from the ground up—whether operational, product, or process—particularly in fast-moving environments where technology evolves faster than structure can keep up.

selected portfolio

  • Built and put into place systems that ensures a continually updated knowledge base for HubSpot.
  • Led and managed products for an internal cloud platform at Sea.
  • Designed and put into place pricing frameworks, sales-enablement processes, and GTM operations for crypto risk products at Mastercard.
  • Established the operating model for prompt engineering at ByteDance to support full ad auto-moderation.

what i’m open to

I’m open to selective opportunities in:

  • System design for AI/LLM-driven products
  • Operational architecture for new technologies
  • Product operations and workflow design
  • Early-stage technical problem-solving

If you’re building something in these spaces, I’m always happy to explore whether I can help.

get in touch

For collaborations, consulting, or exploratory conversations: casper.ong@outlook.sg


Last updated: 2025-11-16